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Terms of service

General terms of use and sale

Last update: 20 avril 2026

These General Terms govern (i) the use of the EduTools platform (Terms of Use — ToU) as well as (ii) the subscription to paid plans (Terms of Sale — ToS). By creating an account or subscribing to a plan, the User acknowledges having read, understood and unreservedly accepted all of these terms.

Contents

Part I — Terms of Use

  1. Purpose
  2. Definitions
  3. Acceptance and modification
  4. Registration and access to the Service
  5. Description of the Service
  6. User obligations
  7. Intellectual property and user content
  8. Availability and liability
  9. Personal data
  10. Account suspension and termination

Part II — Terms of Sale

  1. Scope
  2. Offers and prices
  3. Subscription
  4. Payment
  5. Invoicing
  6. Term, renewal and termination
  7. No right of withdrawal
  8. Warranties
  9. Customer service
  10. Force majeure
  11. Governing law and jurisdiction
PART I — TERMS OF USE

1. Purpose

These Terms of Use (hereinafter the "ToU") aim to define the terms and conditions under which EduTools (hereinafter the "Publisher") makes the EduTools platform (hereinafter the "Service") available and under which the User accesses and uses it.

2. Definitions

  • Service: the EduTools platform, accessible via a web browser, offering interactive teaching tools (virtual rooms, quizzes, flashcards, whiteboards, sticky notes, kanban, mindmaps, wheel of fortune, word cloud, interactive videos, etc.).
  • User: any adult natural person, or legal entity, having created an account on the platform (teacher, trainer, institution manager, company representative).
  • Student / Learner: any person joining a room created by a User, with or without registration.
  • User Content: any content created, imported or hosted by a User on the Service (quizzes, flashcards, videos, documents, messages, etc.).
  • Account: the User's personal space, accessible via username and password.

3. Acceptance and modification

Use of the Service is subject to express acceptance of these ToU, materialised by the checkbox present during registration.

The Publisher reserves the right to modify the ToU at any time. Substantial modifications will be notified to the User by email and/or by a banner on the Service at least 30 days before they take effect. Failing acceptance, the User may terminate their account free of charge.

4. Registration and access to the Service

Registration is open to any adult natural person with the legal capacity to contract, as well as to legal entities represented by an authorised agent.

The User undertakes to:

  • provide accurate, complete and up-to-date information upon registration;
  • choose a strong password and keep it confidential;
  • immediately inform the Publisher of any unauthorised use of their account.

The User is solely responsible for any activity carried out from their account. Any fraudulent registration or registration made in the name of a third party without authorisation will result in the immediate deletion of the account.

5. Description of the Service

EduTools provides Users with a set of interactive teaching tools intended for teaching, training and leading meetings. The Service notably includes:

  • the creation of public or private virtual rooms;
  • the creation and distribution of quizzes, flashcards and interactive videos;
  • collaborative tools (whiteboard, sticky notes, kanban, mindmap);
  • participant tracking and consultation of results;
  • multi-user management for institutions (schools, training centres, companies).

The features and quotas available depend on the plan subscribed to by the User. The precise description of each plan is accessible on the Service's pricing page.

6. User obligations

The User undertakes to:

  • use the Service in accordance with its pedagogical purpose;
  • comply with applicable legislation (intellectual property, personal data, protection of minors, etc.);
  • not publish any content that is unlawful, defamatory, insulting, discriminatory, hateful, violent, pornographic, or contrary to public decency;
  • not infringe the rights of third parties;
  • not attempt to circumvent technical protection measures, nor to access data they are not authorised to access (other accounts, other rooms…);
  • not use the Service to send spam, perform massive scraping, or any action likely to harm the availability of the Service;
  • obtain the necessary consent of the Students/Learners or their legal representatives for the collection and processing of their data as part of the pedagogical use of the Service.
Use with minors — The teacher/trainer User is responsible for obtaining parental consent when collecting data from minor students under 15 years of age, in accordance with article 8 of the GDPR. EduTools may be used in a school context under the responsibility of the establishment.

7. Intellectual property and user content

7.1. Ownership of the Service

All constituent elements of the Service (source code, interface, logos, texts, graphics, databases) are the exclusive property of the Publisher or its partners, and are protected by French and international legislation relating to intellectual property.

7.2. Content created by the User

The User remains the sole owner of the User Content they create, import or host on the Service (quizzes, flashcards, videos, documents, teaching texts).

By using the Service, the User grants the Publisher a non-exclusive, royalty-free licence, worldwide and for the duration of their use of the Service, for the sole purpose of hosting, storing, reproducing, displaying and transmitting this User Content, to the extent strictly necessary for the provision of the Service.

This licence terminates automatically upon deletion of the User's account or upon removal of the content. The Publisher claims no commercial exploitation right over the User Content.

7.3. User warranties

The User warrants that they hold all the necessary rights over the Content they upload (copyright, image rights, authorisations of minor students, etc.) and indemnifies the Publisher against any third-party claim based on this Content.

8. Availability and liability

The Publisher undertakes to make every effort to ensure the availability of the Service 24/7, without guaranteeing the total absence of interruption. Maintenance operations may be scheduled, preferably outside pedagogical usage hours.

The Publisher's liability cannot be engaged:

  • for any indirect damage (loss of data, loss of business, loss of opportunity);
  • in the event of force majeure or the act of a third party (host failure, external cyberattack, network outage);
  • due to misuse of the Service by the User or faulty equipment of the latter;
  • due to User Content, for which the User is solely responsible.

In any event, the Publisher's cumulative liability, all damages combined, cannot exceed the amount of the sums actually paid by the User in respect of the twelve (12) months preceding the triggering event.

9. Personal data

The processing of personal data as part of the Service is governed by the privacy policy, which forms an integral part of these ToU. The User acknowledges having read it.

10. Account suspension and termination

The User may terminate their account at any time, without reason or notice, from the My profile page ("Delete my account"). Termination results in the permanent deletion of the account and all associated data, subject to legal retention obligations.

The Publisher reserves the right to suspend or delete, without notice or compensation, any account used in violation of these ToU, of applicable legislation, or presenting a risk to the security of the Service or its other Users. Sums already paid will not be refunded in the event of termination for fault attributable to the User.

PART II — TERMS OF SALE

11. Scope

These Terms of Sale (hereinafter the "ToS") apply to any subscription to a paid plan of the EduTools Service by a User (hereinafter the "Customer").

They supplement the ToU. In the event of a contradiction between a provision of the ToU and a provision of the ToS, the ToS shall prevail for everything concerning the commercial relationship.

The EduTools Service is intended exclusively for professionals (teachers, independent trainers, educational institutions, training centres, companies) acting within their professional activity. By subscribing, the Customer declares and warrants that they act as a professional, for the purposes of their business.

These Terms of Sale therefore govern a business-to-business ("B2B") relationship. The protective provisions of the French Consumer Code (Code de la consommation) reserved for consumers do not apply.

12. Offers and prices

The commercial offers (Standard, Premium plans, Institution, Training Centre, Company offers…) are described on the pricing page accessible from the Service's home page. Each offer specifies the included features, applicable quotas, subscription periodicity and price.

Prices are indicated in euros (€). Incl. tax — VAT not applicable, art. 293 B of the French General Tax Code (CGI).

The Publisher reserves the right to modify its prices at any time. Any modification will be notified to the Customer by email at least 30 days before it takes effect. The Customer will then have the possibility to terminate their subscription before the new price applies.

13. Subscription

Subscription takes place online from the Service. The process involves:

  1. the choice of the desired plan;
  2. the creation of an account or login to an existing account;
  3. express acceptance of these ToS (checkbox);
  4. entry of payment information and validation of the order.

Order confirmation is sent by email. The contract is concluded as soon as the payment is validated by the payment provider.

14. Payment

Payment is made exclusively by bank card, via the payment provider Stripe (Stripe Payments Europe, Ltd.), which ensures the security of transactions in accordance with PCI-DSS standards. The Publisher at no time has access to the Customer's complete banking details.

Payment is debited upon subscription, then upon each renewal of the subscription period. In the event of a payment incident (expired card, bank refusal, etc.), the Publisher reserves the right to suspend the Service after notification and without further notice if the payment is not regularised within 7 days.

15. Invoicing

An invoice is issued by the Publisher for each payment and made available to the Customer by email and in their customer account on edu-tools.fr. The Customer is required to keep their invoices in accordance with applicable accounting obligations.

16. Term, renewal and termination

16.1. Term and renewal

Subscriptions are taken out for an initial period corresponding to the chosen periodicity (monthly or annual). They are tacitly renewed for successive periods of the same duration, unless terminated under the conditions set out below.

16.2. Termination by the Customer

The Customer may terminate their subscription at any time from their personal space. Termination takes effect at the end of the current subscription period. Sums already paid in respect of the current period are not refunded.

16.3. Termination by the Publisher

The Publisher may terminate the subscription in the event of a serious breach by the Customer of their obligations (default of payment, violation of the ToU, fraudulent use) after a formal notice that has remained without effect for 15 days.

17. No right of withdrawal

As the EduTools Service is subscribed by professional Customers for the purposes of their business, the right of withdrawal provided for in articles L221-18 et seq. of the Code de la consommation (French Consumer Code), reserved for consumers, does not apply.

The Service is a digital service whose performance begins upon validation of the subscription. The professional Customer acknowledges immediate benefit of it and waives, to the extent necessary, any cooling-off or withdrawal period.

18. Warranties

The Publisher undertakes to provide the Service with due care and in accordance with its commercial description. As the legal guarantees of conformity under the Code de la consommation (French Consumer Code) are reserved for consumers, they do not apply under these B2B Terms of Sale concluded between professionals.

The Customer does, however, benefit from the warranty against hidden defects provided for in articles 1641 and following of the Code civil (French Civil Code), applicable between professionals.

19. Customer service

For any question, complaint or assistance request, the Customer may contact the Publisher at contact@edutools.fr. The Publisher endeavours to respond to any complaint as soon as possible and to favour an amicable resolution of any disputes.

20. Force majeure

Neither party may be held liable for a breach of its obligations resulting from a case of force majeure within the meaning of article 1218 of the Code civil. During the period of the force majeure, the performance of the obligations concerned will be suspended.

21. Governing law and jurisdiction

These General Terms are governed by French law.

Failing an amicable resolution, any dispute relating to their formation, interpretation or performance shall be subject to the exclusive jurisdiction of the Commercial Court of Évry (1 rue de la Patinoire, 91011 EVRY CEDEX), notwithstanding multiple defendants or third-party proceedings.

Annex — Data Processing Agreement (DPA, Article 28 GDPR)

This Annex forms an integral part of the General Terms and constitutes the data processing agreement required by Article 28 of the GDPR.

A.1 Roles of the parties

For the data of learners (pupils, trainees, participants) entered or generated in the course of the use of the Platform, the Customer (trainer, training centre, institution or company) acts as controller and EduTools acts as processor. For the data of the Customer's own account (credentials, billing, support), EduTools acts as controller, in accordance with the Privacy Policy.

A.2 Subject matter, duration, nature and purpose of the processing

EduTools processes learners' data on behalf of the Customer, for the sole purpose of providing the features of the Platform (interactive rooms, quizzes and results, document upload, chat, collaborative activities, attendance and progress tracking), for the entire duration of the contract.

A.3 Categories of data and of data subjects

Data subjects: the Customer's learners, including, where applicable, minors. Categories of data: declared identity (surname/first name or pseudonym, group), traces of educational activity (attendance, answers, results, progress), content produced (messages, questions, sticky notes, uploaded files). The Customer undertakes not to have sensitive data (Article 9 GDPR) entered into the Platform.

A.4 Obligations of EduTools (processor)

  • Process the data only on documented instructions from the Customer (the use of the features constituting such instructions);
  • Ensure the confidentiality of the persons authorised to process the data;
  • Implement the security measures of Article 32 (encryption in transit, password hashing, segregation of accounts, logging, hosting in France — see the Compliance & security page);
  • Engage only the sub-processors listed in the Privacy Policy (hosting, e-mail, payment, CDN) and inform the Customer of any change;
  • Assist the Customer in responding to data subjects' requests to exercise their rights (access, rectification, erasure) through the built-in tools or upon request to support;
  • Notify the Customer without undue delay after becoming aware of a personal data breach affecting it, with the information necessary for the Customer's own notification (Article 33);
  • Make available the information necessary to demonstrate compliance with this agreement.

A.5 Fate of the data at the end of the contract

Upon termination or deletion of the account, all data of the Customer and its learners is deleted from the Platform (self-service deletion tool in the profile; prior export available in JSON format). Independently of the contract, learners' activity data is automatically purged in accordance with the retention periods published in the Privacy Policy.

A.6 Obligations of the Customer (controller)

The Customer warrants that it has a legal basis for the processing of its learners' data, that it informs the data subjects (and, for minors, their legal representatives) in accordance with Articles 12 to 14 of the GDPR, and that it collects only the data that is necessary — the Platform notably allows use under a pseudonym, without full civil identity.

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